BRAND AMBASSADOR

[ ROLE OVERVIEW ]

We’re looking for friendly, outgoing Brand Ambassadors to represent our clients at pop-ups and events. As a Brand Ambassador, you’ll be the first face guests see — welcoming them in, sharing brand stories, and making sure everyone has a great experience. You’ll help with greeting guests, guiding them through the space, answering product questions, and keeping things running smoothly. This is a people-first role, perfect for someone who loves engaging with others and creating a warm, memorable experience. This role is contract-based and not a full-time position. Specific contract duration will depend on the project.

[ SKILLS & ABILITIES ]

  • Customer Engagement: Interact with guests in a warm, approachable, and professional manner, ensuring a positive first impression.

  • Brand Representation: Learn and confidently communicate key brand messaging, values, and product knowledge.

  • Crowd & Line Management: Help manage traffic flow, lines, and entry into event or retail activations.

  • On-Site Support: Assist with light set-up, product restocking, maintaining tidy displays, and troubleshooting as needed.

  • Teamwork: Collaborate with the broader event team, supporting fellow staff and jumping in wherever needed.

  • Problem-Solving: Stay adaptable and resourceful when addressing guest questions or unexpected on-site challenges.

[ QUALIFICATIONS ]

  • Experience: Prior experience in customer service, retail, hospitality, or brand ambassador roles a plus but not required.

  • Communication: Strong interpersonal and verbal communication skills; confident and approachable with guests.

  • Professionalism: Polished, punctual, and reliable with a positive, can-do attitude.

  • Flexibility: Must be available for evening and weekend shifts depending on event schedule.

[ DETAILS ]

  • Title: Brand Ambassador

  • Type: Contract-based

  • Rate: Compensation will be determined based on project scope.

  • Schedule: Project-based; hours vary depending on event schedule.

  • Location: Austin, Texas (on-site only)